We may ask you to provide the following information, including via contact forms:

• Name
• Contact information including phone number and email address
• Demographic information such as address and postcode
• Medical information
• Other information relevant to customer surveys and/or promotions.

As with most online businesses, we may log information about your access and use of our site, including through the use of Internet cookies, your communications with our site, the type of browser you are using, the type of operating system you are using and the domain name of your internet service provider.

We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you. If we receive your personal information from third parties, we will protect it as set out in this policy.

Use of personal information

We collect and use the personal information for purposes including:

• To better understand your needs, enabling us to improve our products and services;
  for internal record keeping;
• To circulate promotional emails about new products, special offers or other information which we think you may find interesting;
• Direct marketing;
• To contact you (by telephone, email or mail) for market research purposes; and
• To customise the website according to your interests.

Disclosure of personal information

We may disclose personal information:

• To credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them;
• To courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
• To third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you.

Where we disclose your personal information to third parties for these purposes, the third party will be obligated to use that personal information in accordance with this privacy policy. If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.

Comments (if applicable)

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media (if applicable)

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for stored locally for 30 days and remotely for 1 year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Site usage details details are collected and shared with third-party Google Analytics, for the purposes of site admins monitoring and improving website usage. Google is obligated to use that information in accordance with this privacy policy. Details of the worldwide Google Analytics privacy policy may be accessed at https://policies.google.com/privacy?hl=en-US.